Cogito provides solutions to organizations that want to achieve the next level of service and performance by making use of their human behavior data to better understand what is going on with their members, customers and employee teams.
Our solutions look at the social signals people send to each other in phone calls, video chats, and via smartphone behaviors. We use that data to understand engagement and distress, which in turn gives our clients insight into buying behavior, burnout, return to work, and follow-through. We enable our clients to provide real-time feedback to their customers and employees, improving social interaction skills and helping individuals understand themselves better.
Cogito’s team comprises world-class engineers, statisticians, cognitive psychologists, and client service specialists. We emphasize client success, engineering excellence and scientific rigor.