CUSTOMER ENABLEMENT MANAGER
Cogito is a fast growing, venture-backed software company located in the heart of Boston.
Here, you will be surrounded by smart, innovative, caring people who are proud of the difference our technology makes.
Cogito’s software helps sales and service professionals project greater empathy and confidence on every phone interaction with customers. We are improving the workplace engagement and performance of phone professionals at the leading insurance, financial services and healthcare organizations by 30%+, leading to better employee well-being, lower churn, and more satisfied customers. As a Customer Enablement Manager at Cogito you’ll be responsible for working directly with end users of our product to ensure that they fully enjoy using our software and benefit from its capabilities, as well as providing feedback to the product organization to help improve our product continuously. You will have an impact on the careers of thousand of sales and service professionals at our customers, and elevate their skills and well-being. You will work closely with the Director of Training & Enablement to bring the overall vision to life at Cogito by designing learning modules, creating adoption initiatives & deploying innovative engagement techniques. Those who thrive in this role are entrepreneurial, hands-on and obsessed with customers.
Ready to apply? Please email cover letter and resume/CV: firstname.lastname@example.org
Subject: Customer Enablement Manager
Cogito is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Women, minorities, and veterans are encouraged to apply.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Cogito Corporation (i.e. H1-B visa, F-1 visa/OPT, TN visa or any other non-immigrant status).