Why work at Cogito?

Cogito is a fast growing, venture-backed software company located in the heart of Boston.
Here, you will be surrounded by smart, innovative, caring people who are proud of the difference our technology makes.

Role Description:

You possess a strong desire to jump into action when needed, and love being the expert in the room. You learn fast and love new challenges, especially on tasks you may have never done before. You have a strong dislike for manual repetitive tasks, so you take pride in automating as much of your work as possible so that next time it can be a push of a button. You are great at documenting what you do, so that other team members can take work off your hands any time.

You have worked and thrived in ticket-driven environments where priorities are set based on business need. You perform best when clear goals and expectations are set, and you appreciate good processes and excellent communication on what’s important. 
You have been a mentor in the past, and have found it a rewarding experience. Teaching others is part of what you do naturally.


In this role, you will be part of the front-lines team that drives the revenue of the company. As a member of implementations, your tasks and priorities will be driven by our clients’ needs and expectations. The team’s focus is to deliver a product comprised of cloud technology, telephony and a friendly user-interface. Projects may take 1-2 months, and multiple projects may be going on at the same time.


  • Delight internal and external customers by reliably producing quality work while meeting deadlines
  • Spin up new cloud infrastructure instances and configure to client specifications
  • Work closely with application developers to solve problems with telephony integration, machine learning, and data analytics
  • Willingness to work on a rotating shift basis as needed
  • Troubleshoot software and infrastructure issues as needed


  • Bachelor’s degree in a CS/IS/IT/System Administration related field or equivalent experience
  • 5+ years in production support or equivalent
  • Willingness to learn new technologies and skills on the fly


  • Experience with AWS
  • Deep understanding of Linux
  • Knowledge of scripting languages such as bash and Python. Ruby and Java are a plus
  • Basic Bash scripting proficiency
  • Experience with Configuration management tools
  • Familiarity running “Infrastructure as code”
  • Experience with a CI/Job management tool such as Jenkins. Strong skills in troubleshooting and debugging application related network issues
  • Experience in a SaaS environment
  • Excellent communication and documentation skills
  • Experience working in company that practices both an Agile and DevOps mentality
  • Understanding of basic network troubleshooting for Application Support purposes
  • Familiarity with an automated configuration platform


  • Your choice of comprehensive benefits for you and your family’s health, dental, vision, disability, and life insurance.
  • Bi-weekly catered lunch and live product demos.
  • 401(k) retirement plan options
  • Ongoing professional development and cross-training.
  • Vacation time and 11 company holidays (yes, Patriot’s Day is a holiday).
  • Company paid parental leave upon hire.
  • Competitive pay, stock options, and annual bonus eligibility.
  • Casual dress and fun office atmosphere.
  • Pre-tax commuter benefits.
  • Weekly groceries stocked in the kitchen.
  • Office location in the heart of Boston with convenience to the MBTA lines.
  • Work at the cutting edge of Artificial Intelligence and Machine Learning.

Ready to apply? Please email cover letter and resume/CV:

Subject: DevOps Engineer

Cogito is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Women, minorities, and veterans are encouraged to apply.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Cogito Corporation (i.e. H1-B visa, F-1 visa/OPT, TN visa or any other non-immigrant status).