Joshua’s focus is on helping Cogito’s clients increase their customer interaction success. His track-record includes over fifteen years of solution delivery to human services, government and financial services organizations. He holds an MBA from the MIT Sloan School of Management where he was the Platinum-Triangle Fulbright Scholar in Entrepreneurship, and a Bachelor of Technology from Massey University in New Zealand.
Ali has 18 years of commercial experience as a scientist, entrepreneur, and designer of world-class computational technologies. His pioneering doctoral research at the MIT Media Lab in probabilistic modeling for 3-D vision was the basis for his first startup company Alchemy 3D Technology, which created the market in the film and video post-production industry for camera match-moving software. He has consulted in software development and business strategy and has been on the research staff at Mitsubishi Electric Research Labs contributing to leading technologies focused on software-based digital signal processing and computational modeling and algorithms.
Douglas brings more than 25 years of marketing, sales, and client services expertise to Cogito. Prior to joining Cogito, Douglas built and ran the commercial function for Kyruus – a leading enterprise healthcare provider technology company. Prior to that, he spent 12 years helping commercialize the BPM and CRM business from $2M to $500M annual revenues for Pegasystems, Inc. Among many roles there, – he designed and built the Cloud / SaaS business and the Strategic Alliances function. Prior to Pegasystems, Mr. Kim was the Founder of Talksender Inc, a pioneer in cloud based rich-media email marketing used by Warner Bros, Sony Music and Grey Advertising. Douglas began his career at Novasoft – the leader in Electronic Content Management, where he built and ran the channel function and the Latin America and European regions. He is a graduate of Boston University School of Engineering, where he studied Biomedical and Manufacturing Engineering.
Steve brings over twenty years of experience in marketing, selling, and delivering customer engagement solutions to the world’s most customer-centric organizations. Prior to joining Cogito, Steve led product marketing for Pegasystems CRM suite of applications, growing the suite from a niche player into a recognized leader for marketing, sales, and service applications. Steve led go-to-market activities for Verint (formerly KANA Software), serving as the General Manager for Verint’s customer experience management applications, and led product marketing and strategy for Chordiant Software’s CRM applications. Earlier in his career, Steve managed consulting teams within Ernst &Young. He has a B.A. in Economics and Accounting from The College of The Holy Cross.
Dustin has over 10 years of diverse experience at EF Education First, Pegasystems, and Honeywell International. During his career he has helped set the sales strategy for an entity which sells study abroad programs, been the financial leader of a Cloud software business, and held several other roles in various financial capacities. A common thread has been his passion for facilitating growth through involvement in all aspects of a business while helping maintain financial control. Dustin is a CPA (inactive), holds an MBA from Northwestern University’s Kellogg School of Management and a B.S. in Finance and Accounting from the University of Minnesota.
From an early age, KC showed an interest in all things electronics. After taking apart stereos and vacuum cleaners as a small child, his parents channeled his need to tinker into a Commodore 64. From there, a lifelong interest in computers began. With more than 20 years professionally maintaining anything with a plug, KC has done just about everything when it comes to Systems Engineering. At Cogito, KC brings the experience of multiple successful startups and scaling sites at Internet speeds. Previous to Cogito, KC helped grow the Brightcove platform from a single small datacenter to a site that handles more than 9000 player loads per second. He also was the single wringable neck when it came to all matters of Security.
Skyler has an expertise in developing and utilizing new technologies to better understand and predict human behavior and health. At Cogito he is responsible for turning ideas into research prototypes and prototypes into products. Skyler’s team manages all aspects of Cogito Companion. Skyler holds a BA in Computer Science from Colby College, PhDs in Psychology and Cognitive Science from Indiana University, and completed his post-doctoral work in Computational Social Science at the Institute for Quantitative Social Science at Harvard University.
John comes to Cogito with a background in signal processing research and speech technology development. His experience in conversational analysis and measuring of social signals like tone-of-voice, voice quality and timing, make him integral to the development of next generation vocal behavioral analytics at Cogito. John holds a masters and Ph.D. in signal processing and speech technology, and a bachelors in business and marketing.
Sandy pioneered reality mining technology and is a leader in pervasive information systems generally. He helped create and direct the MIT Media Laboratory, is a member of the U.S. National Academies, and is one of the most-cited computer scientists in the world. Forbes named Sandy one of the `seven most powerful data scientists in the world,’ along with founders of Google and the US Chief Technical Officer.