Upcoming Webinar
AI-Enhanced Soft Skills for Call Center Agents
Wednesday March 18, 2020
2:00-2:30 PM ET
Real-time conversational guidance
Cogito detects human signals and provides live behavioral guidance to improve the quality of every interaction.
Superior Service
Display empathy and enhance efficiency.
Smarter Sales
Build better rapport and win more.
Better Care
Engage members and improve outcomes.
Artificial intelligence powered by behavioral science
Grounded in proven scientific theory and validated through millions of real-world data points, Cogito’s technology is helping create happier, healthier, more productive people.
Cogito for the call center
The world’s only application that guides agent speaking behavior and automatically measures customer experience on every call.
Featured Resources
State of Empathy in the Call Center
Featured / Research / Whitepaper
Conversations With Cogito Video Series
Featured / Video
AI-Enhanced Soft Skills: The Secret to Superior Customer Engagement
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