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Elevate the Human Experience

Augmented emotional intelligence improves every interaction

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Customer Product of the Year
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The Resilient Call Center: 3 Business Continuity Strategies to Implement Now

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Real-time conversational guidance

Cogito detects human signals and provides live behavioral guidance to improve the quality of every interaction.

Superior Service

Display empathy and enhance efficiency.

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Smarter Sales

Build better rapport and win more.

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Better Care

Engage members and improve outcomes.

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Artificial intelligence powered by behavioral science

Grounded in proven scientific theory and validated through millions of real-world data points, Cogito’s technology is helping create happier, healthier, more productive people and enhancing customer service.

ABOUT COGITO

In the press

  • a. Wall Street Journal
  • b. Time
  • c. New York Times
  • d. Economist
  • e. Forbes
  • f. BOSTON GLOBE
  • g. VENTUREBEAT
  • h. Brink
  • i. Fox News
  • j. INC
  • k. Pop Science
  • l. Wired
  • m. Fast Company
  • n. Smart Customer Service
  • o. POLITICO
  • p. TECHCRUNCH
  • q. NETWORK WORLD
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Cogito for the call center

The world’s only application that guides agent speaking behavior for better customer service and automatically measures customer experience on every call.

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Featured Resources

Organizations working with Cogito

  • d. Humana
  • e. Metlife
  • Top 3 PBM
  • Top 5 Credit Card Issuers
  • Top 5 Health Insurers

Our Partners

  • Amazon
  • Avaya – grey
  • AWS
  • Cisco – grey
  • Concentrix
  • Five9
  • Genesys – Grey
  • Nuance
  • Salesforce – grey

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