Events

Join us at an upcoming event.

Hartford Innovation Symposium

Hartford, CT

November 5-6, 2019

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DIgIn Analytics & AI

Dig|In Analytics & AI

Las Vegas, NV

November 13-14, 2019

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Dreamforce San Francisco Salesforce

Dreamforce

San Francisco, CA

November 19-22, 2019

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Connected Insurance USA

Connected Insurance USA

Chicago

November 20-21, 2019

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Past events

Shep Hyken Webinar

Delivering Consistently Amazing Customer Experience with Shep Hyken

WEBINAR

October 31, 2019

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Customer Contact West Frost & Sullivan

Customer Contact West: Frost & Sullivan

Huntington Beach, CA

October 27-30, 2019

She+ Geeks Out in Boston October Networking Event

Boston, MA

October 29, 2019

CX Summit NYC Incite Group

The Customer Service Summit

NYC

October 23-24, 2019

CX BFSI Exchange

Miami, FL

October 15-16, 2019

BAI Contact Center Executive Roundtable

Boston, MA

October 9, 2019

New American Fest Hubweek

New American Festival

 

Boston, MA

October 1, 2019

AI Augmented Agents Webinar

AI Augmented Agents: Building Better Emotional Connections with Customers

WEBINAR

September 25, 2019

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Finovate Fall 2019 Awards

Customer Finovate Fall 2019 & Finovate Awards

New York City

September 23-26, 2019

Health Plan Consumer Experience and Retention Summit World Congress Cogito

Health Plan Consumer Experience & Retention Summit

Boston, MA

September 23-24, 2019

Connected Insurance Canada Cogito Insurance Nexus

Connected Insurance Canada

 

Toronto, Canada

September 10-11, 2019

Humanizing the Customer Experience Webinar

Humanizing the Customer Experience

WEBINAR

August 20, 2019

 

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CXFS Boston Cogito

Customer Experience Financial Services (CXFS)

Boston, MA

July 29-31, 2019

AI Enhanced Soft Skills Webinar

AI-Enhanced Soft Skills: The Secret to Superior Customer Engagement

WEBINAR

July 24, 2019

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customer contact week ccw conference

Customer Contact Week (CCW)

Las Vegas, NV

June 24-28, 2019

Leveraging AI and ML for Better Customer Interactions Events Page Banner

Leveraging AI and Machine Learning for Better Customer Interactions

WEBINAR

June 20, 2019

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CXNYC

New York City

June 11-12, 2019

Connected Claims USA Summit

 

Chicago, IL

June 5-6, 2019

MIT Startup Ecosystem Conference

 

Cambridge, MA

May 30, 2019

Dig In: Digital Insurance

Austin, TX

May 29-31, 2019

MIT Sloan CIO Symposium

Cambridge, MA

May 22, 2019

Driving Superior Customer Experience in Insurance with AI Events Page Banner

Driving Superior Customer Experience in Insurance with AI

WEBINAR

May 14, 2019

View Recording>

HBS AI Business Showcase

Cambridge, MA

May 2, 2019

SpeechTEK – SMART Customer Service, CRM Evolution, Digital Experience

Washington D.C

April 29-May 1, 2019

Salesforce Boston SaaS

Boston, MA

April 3, 2019

World Health Congress Health Plan Marketing & Consumer Innovation

Orlando, FL

March 14-15, 2019

Future Digital Finance

Future Digital Finance

Omni Amelia Island, FL

February 12-13, 2019

Corinium Connected Thinking - Chief Customer Officers and Influencers

Chief Customer Officers & Influencers

Atlanta, GA

February 5-6, 2019

OPEX Week Conference

OPEX Week 2019

Orlando, FL

January 21-25, 2019

Avaya Engage Conference

Avaya Engage 2019

Austin, TX

January 20-23, 2019

customer contact week ccw conference

Customer Contact Week (CCW)

Nashville, TN

January 15-18, 2019

Improving Phone-side Manner in the Contact Center

WEBINAR

December 11, 2018

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McKinsey Next Gen Ops Model Summit

New York, NY

November 30, 2018

iMotions Meet-Up: Honest Signals w/ Cogito

Boston, MA

November 29, 2018

Connected Insurance USA Summit

Chicago, IL

November 28 – 30, 2018

Insurance Analytics and AI 2018

New York, NY

November 27 – 28, 2018

FXD Conference

Boston, MA

October 24-25, 2018

Humanizing the Customer Experience

WEBINAR

October 18, 2018

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The Voice.Health Summit

Boston, MA

October 17, 2018

CX Exchange BFSI

Orlando, FL

October 9-10, 2018

2018 MIT Chicago Symposium

Chicago, IL

October 3, 2018

McKinsey Customer Care Roundtable

New York, NY

September 27, 2018

Dreamforce – Booth #1808
_

San Francisco, CA

September 25 – September 28, 2018

3 Ways to Improve Your Customer Conversations

WEBINAR

August 15, 2018

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Enhanced Us: AI & the New Workforce

Boston, MA

June 19, 2018

Customer Contact Week – Booth #523

Las Vegas, NV

June 18 – June 22, 2018

Boston TechJam – Booth #19

Boston, MA

June 14, 2018

Leveraging Emotional Intelligence to Enhance Customer Service   _

WEBINAR

June 5, 2018

VIEW RECORDING >

NYC Customer Service Executive Networking Dinner

New York, NY

May 31, 2018

Insurance Nexus: Connected Claims USA Summit

Chicago, IL

May 21 – May 22, 2018

MIT Startup Ecosystem Conference

Cambridge, MA

May 15, 2018

Dig In: The Digital Future of Insurance

Austin, TX

May 14 – May 16, 2018

Landmark CIO Summit                                              _

New York, NY

May 3, 2018

2018 Guidewire Executive Symposium

Manalapan, FL

April 18 – April 20, 2018

BostonCIO Innovation Showcase

Boston, MA

April 12, 2018

2018 MIT ICT Conference                                     

Cambridge, MA

April 11, 2018

Frost & Sullivan: Customer Contact East

Marco Island, FL

April 8 – April 11, 2018