Events

Join us at an upcoming event.

customer contact week ccw conference

Customer Contact Week (CCW)

Monday June 24 – Friday June 28, 2019

Las Vegas, NV

 

 

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Past events

Leveraging AI and ML for Better Customer Interactions Events Page Banner

Leveraging AI and Machine Learning for Better Customer Interactions

WEBINAR

Tuesday, June 20th, 2019

 

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CXNYC

Tuesday June 11th – Wednesday June 12th 2019

New York City

Connected Claims USA Summit

Wednesday June 5th – Thursday June 6th 2019

Chicago, IL

MIT Startup Ecosystem Conference

Thursday May 30th, 2019

Massachusetts Institute of Technology, Cambridge, MA

Dig In: Digital Insurance

Wednesday May 29 – Friday May 31, 2019

Austin, TX

MIT Sloan CIO Symposium

Cambridge, MA

Wednesday May 22, 2019

Driving Superior Customer Experience in Insurance with AI Events Page Banner

Driving Superior Customer Experience in Insurance with AI

WEBINAR

Tuesday, May 14th, 2019

 

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HBS AI Business Showcase

Thursday May 2nd

Harvard Business School, Cambridge, MA

SpeechTEK – SMART Customer Service, CRM Evolution, Digital Experience

Monday April 29 – Wednesday May 1, 2019

Washington D.C

Salesforce Boston SaaS

Boston, MA

April 3, 2019

World Health Congress Health Plan Marketing & Consumer Innovation

Thursday March 14- Friday March 15 2019

Orlando, FL

The ROI of Empathy in Customer Engagement - Events Page

The ROI of Empathy in Customer Engagement

WEBINAR

Wednesday, Feb. 27th, 2019

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Future Digital Finance

Future Digital Finance

Omni Amelia Island, FL

February 12-13, 2019

Corinium Connected Thinking - Chief Customer Officers and Influencers

Chief Customer Officers & Influencers

Atlanta, GA

February 5-6, 2019

OPEX Week Conference

OPEX Week 2019

Orlando, FL

January 21-25, 2019

Avaya Engage Conference

Avaya Engage 2019

Austin, TX

January 20-23, 2019

customer contact week ccw conference

Customer Contact Week (CCW)

Nashville, TN

January 15-18, 2019

Improving Phone-side Manner in the Contact Center

WEBINAR

December 11, 2018

VIEW RECORDING >

McKinsey Next Gen Ops Model Summit

New York, NY

November 30, 2018

iMotions Meet-Up: Honest Signals w/ Cogito

Boston, MA

November 29, 2018

Connected Insurance USA Summit

Chicago, IL

November 28 – 30, 2018

Insurance Analytics and AI 2018

New York, NY

November 27 – 28, 2018

FXD Conference

Boston, MA

October 24-25, 2018

Humanizing the Customer Experience

WEBINAR

October 18, 2018

VIEW RECORDING >

The Voice.Health Summit

Boston, MA

October 17, 2018

CX Exchange BFSI

Orlando, FL

October 9-10, 2018

2018 MIT Chicago Symposium

Chicago, IL

October 3, 2018

McKinsey Customer Care Roundtable

New York, NY

September 27, 2018

Dreamforce – Booth #1808
_

San Francisco, CA

September 25 – September 28, 2018

3 Ways to Improve Your Customer Conversations

WEBINAR

August 15, 2018

VIEW RECORDING >

Enhanced Us: AI & the New Workforce

Boston, MA

June 19, 2018

Customer Contact Week – Booth #523

Las Vegas, NV

June 18 – June 22, 2018

Boston TechJam – Booth #19

Boston, MA

June 14, 2018

Leveraging Emotional Intelligence to Enhance Customer Service   _

WEBINAR

June 5, 2018

VIEW RECORDING >

NYC Customer Service Executive Networking Dinner

New York, NY

May 31, 2018

Insurance Nexus: Connected Claims USA Summit

Chicago, IL

May 21 – May 22, 2018

MIT Startup Ecosystem Conference

Cambridge, MA

May 15, 2018

Dig In: The Digital Future of Insurance

Austin, TX

May 14 – May 16, 2018

Landmark CIO Summit                                              _

New York, NY

May 3, 2018

2018 Guidewire Executive Symposium

Manalapan, FL

April 18 – April 20, 2018

BostonCIO Innovation Showcase

Boston, MA

April 12, 2018

2018 MIT ICT Conference                                     

Cambridge, MA

April 11, 2018

Frost & Sullivan: Customer Contact East

Marco Island, FL

April 8 – April 11, 2018