Events

Join us at an upcoming event.

SpeechTEK – SMART Customer Service, CRM Evolution, Digital Experience

Monday April 29 – Wednesday May 1, 2019

Washington D.C

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HBS AI Business Showcase

Thursday May 2nd

Harvard Business School, Cambridge, MA

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Driving Superior CX in Insurance with AI

Driving Superior Customer Experience in Insurance with AI

WEBINAR

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MIT Sloan CIO Symposium

Cambridge, MA

Wednesday May 22, 2019

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Dig In: Digital Insurance

Wednesday May 29 – Friday May 31, 2019

Austin, TX

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MIT Startup Ecosystem Conference

Thursday May 30th, 2019

Massachusetts Institute of Technology, Cambridge, MA

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Connected Claims USA Summit

Wednesday June 5th – Thursday June 6th 2019

Chicago, IL

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CXNYC

Tuesday June 11th – Wednesday June 12th 2019

New York City

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customer contact week ccw conference

Customer Contact Week (CCW)

Monday June 24 – Friday June 28, 2019

Las Vegas, NV

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Past events

Salesforce Boston SaaS

Boston, MA

April 3, 2019

World Health Congress Health Plan Marketing & Consumer Innovation

Thursday March 14- Friday March 15 2019

Orlando, FL

The ROI of Empathy in Customer Engagement - Events Page

The ROI of Empathy in Customer Engagement

WEBINAR

Wednesday, Feb. 27th, 2019

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Future Digital Finance

Future Digital Finance

Omni Amelia Island, FL

February 12-13, 2019

Corinium Connected Thinking - Chief Customer Officers and Influencers

Chief Customer Officers & Influencers

Atlanta, GA

February 5-6, 2019

OPEX Week Conference

OPEX Week 2019

Orlando, FL

January 21-25, 2019

Avaya Engage Conference

Avaya Engage 2019

Austin, TX

January 20-23, 2019

customer contact week ccw conference

Customer Contact Week (CCW)

Nashville, TN

January 15-18, 2019

Improving Phone-side Manner in the Contact Center

WEBINAR

December 11, 2018

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McKinsey Next Gen Ops Model Summit

New York, NY

November 30, 2018

iMotions Meet-Up: Honest Signals w/ Cogito

Boston, MA

November 29, 2018

Connected Insurance USA Summit

Chicago, IL

November 28 – 30, 2018

Insurance Analytics and AI 2018

New York, NY

November 27 – 28, 2018

FXD Conference

Boston, MA

October 24-25, 2018

Humanizing the Customer Experience

WEBINAR

October 18, 2018

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The Voice.Health Summit

Boston, MA

October 17, 2018

CX Exchange BFSI

Orlando, FL

October 9-10, 2018

2018 MIT Chicago Symposium

Chicago, IL

October 3, 2018

McKinsey Customer Care Roundtable

New York, NY

September 27, 2018

Dreamforce – Booth #1808
_

San Francisco, CA

September 25 – September 28, 2018

3 Ways to Improve Your Customer Conversations

WEBINAR

August 15, 2018

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Enhanced Us: AI & the New Workforce

Boston, MA

June 19, 2018

Customer Contact Week – Booth #523

Las Vegas, NV

June 18 – June 22, 2018

Boston TechJam – Booth #19

Boston, MA

June 14, 2018

Leveraging Emotional Intelligence to Enhance Customer Service   _

WEBINAR

June 5, 2018

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NYC Customer Service Executive Networking Dinner

New York, NY

May 31, 2018

Insurance Nexus: Connected Claims USA Summit

Chicago, IL

May 21 – May 22, 2018

MIT Startup Ecosystem Conference

Cambridge, MA

May 15, 2018

Dig In: The Digital Future of Insurance

Austin, TX

May 14 – May 16, 2018

Landmark CIO Summit                                              _

New York, NY

May 3, 2018

2018 Guidewire Executive Symposium

Manalapan, FL

April 18 – April 20, 2018

BostonCIO Innovation Showcase

Boston, MA

April 12, 2018

2018 MIT ICT Conference                                     

Cambridge, MA

April 11, 2018

Frost & Sullivan: Customer Contact East

Marco Island, FL

April 8 – April 11, 2018