DELIVERING CONSISTENTLY AMAZING CUSTOMER EXPERIENCE WITH SHEP HYKEN

Join us for an in-depth discussion with NYT-Bestselling author and customer service and experience expert, Shep Hyken. Shep works with leading organizations who want to build loyal relationships with their customers and employees. Learn how to build a customer-focused culture in your service/sales organization and how to consistently deliver amazing customer experience at scale for a serious competitive edge.

 

This webinar will explore:

  • How to build a customer-centric culture in your customer service/experience organization
  • How to achieve amazing levels of CX and then scale across your organization
  • Strategies for overcoming the most challenging aspects of customer engagement
  • How AI is helping agents deliver more consistently amazing levels of customer experience
Delivering Consistently Amazing Customer Experience with Shep Hyken

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