Cogito | Blog

Cogito researchers analyze millions of calls to better understand how humans communicate in the workplace. Here at Cogito, we are leaders in the...

In Part 1 and Part 2 of this series, Dr. Skyler Place, Chief Behavioral Science Officer at Cogito, explored the dangers of prolonged...

Happy New Year! With another year of incredible company growth and momentum finished, I’d like to reflect on key milestones that made...

In part one of this series, Dr. Skyler Place, Chief Behavioral Science Officer at Cogito, looks at the impact of cognitive overload...

We’re facing an epidemic in the workplace. With work weeks reaching an average of 47 hours and employee stress levels up nearly...

It should come as no surprise that work can be draining – tasks to prioritize, daily challenges, unforeseen roadblocks to solve – after all, we...

In an age of all-time low unemployment, greater emphasis on work-life balance, and wildly expanding tech opportunities, it has never been a...

Working in Client Services has been the cornerstone of my career for over 15 years. For a long time, I focused my...

One thing that was evident at the 2019 Interspeech conference, held in Graz, Austria, is that the speech technology scene continues to...

There isn’t a more ubiquitous metric in corporate America than NPS (or Net Promoter Score) and the fixation on it is getting...