Cogito Welcomes New Technical Advisor to Help Advance Emotion AI
Professor Carlos Busso, a renowned expert in the fields of emotion recognition, machine learning and affective computing, has agreed to work with...
Read MoreProfessor Carlos Busso, a renowned expert in the fields of emotion recognition, machine learning and affective computing, has agreed to work with...
Read MoreThis is part three of a three-part series. To catch up, read parts one and two, here: Why Your Brand Needs Empathyand How to...
Read MoreIn 2019, society will push the providers of AI solutions to be more transparent about the intentions of their technology and how...
Read MoreThis is part two of a three-part series. To catch up, read part one, here: Why Your Brand Needs Empathy. According to researchers from...
Read MoreWe've all interacted with customer service contact centers for something - for example, changing a mobile phone carrier or discussing an overcharge...
Read MoreAnother year is coming to a close and, here at Cogito, we’re reflecting on the milestones that made 2018 such a momentous...
Read MoreAs you may have seen, CompanionMx announced today it has officially spun out from Cogito, with the launch of the Companion mobile...
Read MoreThis goes beyond just callers and agents. In my previous posts, I highlighted the ...
Read MoreYour technology doesn’t care about you. While this might sound harsh, it needs to be said. Don’t let the cute emojis and...
Read MoreEstablishing and maintaining customer trust and loyalty is critical to a brand’s success. According to PwC, 73 percent of people point to...
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