Research has proven that behavioral, non-verbal signals carry more meaning about the conversation that cannot be communicated and understood by simply looking at text transcriptions alone. However, text can add an additional layer of context to behavioral signals that reveal even more potential insights than either could provide alone.
In this datasheet, learn about how post-call batch transcription can unlock invaluable insights about customer interaction at your organization.
View the Datasheet by clicking the button above. If you have any issues accessing this study, reach out to support at [email protected].
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