Making work more human.
Cogito’s AI instantly analyzes hundreds of conversational behaviors to provide live guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of employees in the world’s most successful enterprises. The result is more successful interactions and increased job satisfaction, which has a direct impact on customer loyalty and operational performance.
Building an emotionally intelligent workforce.
Cogito focuses on bringing the latest findings in AI and behavioral science into our product and our workplace. We hire Cogicians who transform how people live and work. That’s why we take great pride in what we do and exceed our aggressive growth goals every year.
Be Emotionally Intelligent
Recognize your emotions, strengths, limitations and the impact they have on others. Be empathetic and transparent. Care for your co-workers, customers and yourself.
Seek Diverse Perspectives
Empower your peers to be meaningfully involved. Collaborate to overcome challenges. Confidently voice your thoughts. Actively listen, respect and learn from differences of opinion.
Always Be Growing
Take ownership of your personal development. Embrace growth, and seek out opportunities to expand knowledge. Make a positive impact on team and company performance.
Earn Customers for Life
Build trusted relationships and strive to over deliver. Consider every interaction an opportunity to create a Cogito champion.