Making work more human.
Cogito’s AI instantly analyzes hundreds of conversational behaviors to provide live guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of employees in the world’s most successful enterprises. The result is more successful interactions and increased job satisfaction, which has a direct impact on customer loyalty and operational performance.
Building an emotionally intelligent workforce.
Cogito focuses on bringing the latest findings in AI and behavioral science into our product and our workplace. We hire Cogicians who transform how people live and work. That’s why we take great pride in what we do and exceed our aggressive growth goals every year.
Our mission is to help people be their best selves by making day-to-day work easier and more satisfying. Cogicians are in a unique position; we have a positive impact through our participation in the community and our solution, that at its core augments people in their professions.
Aristotle defined First Principles as “the first basis from which a thing is known.” Others describe it as not assuming anything and always starting by asking what do we know is true? Cogicians think from first principles, we break down problems, question assumptions, generate new knowledge and drive innovative solutions.
Diversity is a cornerstone of our culture. Individuals with unique backgrounds, perspectives and disciplines working hand and hand are key to our success. Cogicians respect and empathize with one another. We celebrate our unique perspectives through a vibrant set of programs and partnerships.
Cogicians care for ourselves and others. We work to ensure a supportive and accommodating work environment. We are not afraid to fail, learn and improve. We understand work-life balance is good for the Cogician, the company and the success of our customers.