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Augmented Intelligence In the Call Center
Featured / E-Book
The ROI of Empathy in Customer Engagement
Featured / On-Demand Webinar
Phone-Side Manner in the Contact Center
On-Demand Webinar
Phone-side Manner in the Contact Center
Featured / Infographic
John Kane | VP of Signal Processing and Machine Learning
Featured / Video
Humanizing CX
On-Demand Webinar
3 Ways to Improve Your Customer Conversations
On-Demand Webinar
Leveraging Emotional Intelligence To Enhance Customer Service
On-Demand Webinar
Leveraging AI & Machine Learning for Better Customer Interactions
On-Demand Webinar
The CX Playbook
E-Book
Customer Experience Case Study
Case Study
Short Term Disability Case Study
Case Study
Improve Employee Productivity and Customer Loyalty with Cogito
Product Brochure
The Cogito Experience Score
Product Brochure
Cogito Product Brochure
Product Brochure
6 Tips For Boosting Employee Engagement
Infographic
The Science of Employee Engagement
Infographic
The Service Professional
Infographic
The Science Behind Service
Infographic
Awaken the Force in Your Call Center
Infographic
See what Cogito can do for your business.
Cogito’s software analyzes voice signals within phone conversations and delivers instant guidance to agents – helping them adjust their speaking style and forge deeper emotional connections with every customer.